CARE INSTRUCTIONS

• Machine Washable: Wash in cold water on a gentle cycle to protect the fabric texture and preserve the vibrancy of the digital print.

• Drying: Air dry naturally to maintain softness. Avoid using high heat or tumble drying, as excessive heat may damage the fabric and affect the print quality.

• Do Not Bleach: To maintain the original look and color of the product, please avoid using bleach or harsh chemicals.

• Storage: To prevent fading, please avoid placing it in direct sunlight for long periods.

SEWING TIPS

• Use a Polyester Thread: For any repairs or alterations, use a high-quality polyester thread to match the fabric. This ensures durability and a seamless look.

• Stitching: When sewing through thicker fabrics or hems, make sure to use a larger needle (size 90/14 or 100/16) to avoid damaging the material.

• Edge Finishing: If you're adding any decorative stitching or finishing the edges, consider using a zigzag stitch to prevent fraying and ensure a clean, professional finish.

RETURN POLICY 

• Made-to-Order Policy: Because every item is personalized and handcrafted specifically for you, non-faulty items cannot be returned, exchanged, or canceled once production begins.
• Order Modifications & Cancellations: You can edit or cancel your order for a full refund within 8 hours of placement, provided production hasn't started.
• Quality Guarantee: If your item arrives with a manufacturing defect, damaged material, or quality flaw, please contact us at [email protected] within 14 days of delivery. Include your order number and photo evidence, and we will offer a replacement, reprint, or discount.
• Artwork & Order Checks: To ensure a perfect product, please double-check your spelling, sizing charts, and design files (high-resolution 300 DPI, seamless graphics recommended) before completing your order.

SHIPPING POLICY

• Production & Processing: Every order is made-to-order! Standard production takes 7–10 business days before dispatch.
• Shipping Options & Speeds:
  • Economy Express: 8–15 business days on average.
  • Expedited Courier (FedEx/UPS/DHL/TNT): Fast delivery in 3–5 business days worldwide.
• Wholesale & Custom Freight: Sea and air freight options are available for large wholesale orders. We can also ship using your own courier account or freight forwarder.
• Order Tracking: Once your order ships, we will email you a tracking number and link so you can easily monitor your delivery progress.
• Customs & Fees: We ship worldwide (excluding US PO Boxes). Customers are responsible for any local customs tariffs, import taxes, or remote area surcharges applied by local authorities.